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FAQs

FAQs

Birdys.in is an internet-based service and hence it is necessary for you to order directly from this website. We accept all international and Indian credit cards and debit cards.

You will receive an confirmation email shortly after we receive your order. If you do not receive this email within four hours please feel free to contact us @ +919004384401 or write to us at orders@birdys.in.

We will change the delivery address or delivery date as long as your order has not been delivered or is not on its way to being delivered. To request a change to delivery address, please contact us @+919004384401

We have a payment gateway from HDFC bank. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via secure socket layer (ssl) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Birdys.in does not rent or sell information they receive from web orders or email registrations to third parties.

If the products you have selected are not showing up in your shopping cart, there may be a cache memory problem in your pc. Please enable the cache memory tab or you may close and reopen the browser and again enter our website www.birdys.co.in. Still if you face any problem you can contact us @ +919004384401 or write to us at orders@birdys.in

We provide you with a calendar as soon as you click on buy button to choose an item for delivery. Just check the calendar in the landing page for an idea about availability of date and product.

If there is any problem in product or quality or nodelivery of the products you should mail us within 2 hours of the delivery.

Product pictures are indicative only and the garnishes and presentation are subject to change

The orders placed after 1800 hrs will be delivered next day subject to availability of products and the confirmation to that effect will be given next day start of 1000 hrs.

Orders placed for Sunday's and National Holidays are not guaranteed for delivery but you can call @ +919004384401 or write to us at orders@birdys.in and get the confirmation of delivery.

All deliveries will be shipped between 12:00 hours to 21:00 hours. Every effort will be made for same day delivery provided the orders are placed by 18:00 hrs. In case of counter products (not in bulk number – more than 3 cakes and more than 10 for other counter products) subject to availability of the same.

As soon as we receive your order, an email is sent to the email id provided in the checkout form.

All the items mentioned on the site can be sent along with the orders but if you have anything that is not available on our site, you can always ask for the same on +919004384401 and you will be given the quote.

Once an order is completed, no changes or cancellations can be made after 30 minutes from the time of order.

While placing an order, please provide us with the following information for delivery at hotel. Hotel – Full address of the hotel, Room No & Telephone number of the Hotel.

Birdys

Contact Info

  • Address: IC Colony, Borivali West, Mumbai
  • Phone: +91 9004384401 +91 9867505218 +91 9820191817
  • Email: orders@birdys.in